The routing module speeds up warehouse picking and loading by replacing manual route decisions with AI-assisted planning. It clusters deliveries, suggests optimal paths and still allows manual customization.

1. 01

   Business meetings, desk research on best practices and alignment on the solution, alongside the field work below.

2. 02

   On-site field research, watching route planners work from paper invoices.

3. 03

   In-person interviews with branch managers, transportation supervisors and route planners.

4. 04

   Several alignment sessions with the AI and development teams to define the product direction.

• Manual route planning: a digital interface for building routes without paper.
• AI-assisted smart routing: trained on historical routing data, it clusters 600+ delivery units and suggests the best path.

• Manual planning time fell from 4 to 5 hours per day to under 30 minutes.
• Dependence on a single route planner was eliminated.
• Route accuracy and consistency improved through AI-driven pattern recognition.
• The workflow became faster, more predictable and scalable, reducing operational overhead.